Question 1

How does the G Band work?

Accepted Answer

The G Band has an NFC chip embedded in it. When someone taps their phone to the band, a secure webpage opens showing your child's emergency information — name, allergies, medical conditions, and your contact details. No app download is needed. It works on any modern iPhone or Android.

Question 2

Is it waterproof?

Accepted Answer

Yes. The G Band is rated IP67, meaning it's fully waterproof. Your child can swim, bathe, and play in the rain with it on. The NFC chip is sealed inside the silicone band and requires no battery.

Question 3

What information can a scanner see?

Accepted Answer

A scanner sees only what you choose to share: your child's first name, age range, medical conditions, allergies, and emergency contact numbers. No home address, no last name (unless you choose to include it), and no location tracking.

Question 4

Do I get notified when someone scans the band?

Accepted Answer

Yes. With PASS Premium ($9.99/mo), you receive an instant SMS notification every time someone taps your child's band. The notification includes the time and a link to view scan details.

Question 5

How do I set up the band?

Accepted Answer

Setup takes under 2 minutes. Scan the QR code on the card inside the box (or visit safetyforgenerations.com/start), verify your phone number, add your child's info, and you're done. The band is instantly active.

Question 6

Is my child's data safe?

Accepted Answer

Absolutely. All data is encrypted with AES-256-GCM (the same standard used by banks). Band URLs are HMAC-signed to prevent tampering. We comply with COPPA (Children's Online Privacy Protection Act) and never sell or share personal data.

Question 7

What if the band is lost or damaged?

Accepted Answer

You can deactivate a lost band instantly from your PASS dashboard. The old band will show a "deactivated" message if scanned. Replacement bands are available for purchase, and your child's profile transfers to the new band in seconds.

Question 8

Does it require a subscription?

Accepted Answer

The basic band works without a subscription — scan-to-view emergency info is always free. PASS Premium ($9.99/mo) adds real-time scan notifications, scan history, multiple guardian access, and priority support.

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